SUPERIOR BINDERY AND BAY STATE BINDERY TO MERGE OPERATIONS

"Combining our production facilities and capabilities in the Braintree plant will enable us to improve our level of customer service and provide performance that our customers have a right to expect from their choice for a finisher," President Donald Charlebois said. "We are creating a team of customer service representatives to help the transition, and address concerns expressed by our customers. Beginning in November, 2008, customers should see a noticeable difference in how their jobs get handled day to day, in a very positive way. Each customer will have one point of contact at Superior who will usher their jobs from quote to completion. Our CSRs will be available to handle all our customers finishing needs from layout to distribution. This will result in a much better experience for our customers, helping us meet and exceed their expectations."

To further ease the transition, Superior will work with each of our customers to ensure they DO NOT incur any additional freight cost as a result of this merger. Contact your CSR today to set up a meeting and see how!

Please feel free to contact Superior to arrange a tour of our facilities in order to explore the ways that we can help you help your customers look their very best.